- This question addresses the importance of seamless data flow and coordination between live chat software and other customer service tools. 5. **What metrics or KPIs should be tracked to assess the performance of live chat customer support?

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on June 03 2025 at 05:22 PM in Live chat customer support services

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- This question addresses the importance of seamless data flow and coordination between live chat software and other customer service tools. 5. **What metrics or KPIs should be tracked to assess the performance of live chat customer support?