- Inquire about the metrics used to evaluate success, such as call resolution rates, customer satisfaction scores, or average handling time. 5. **What are some common challenges faced by customer service phone operators, and how are they addressed?

- Inquire about the metrics used to evaluate success, such as call resolution rates, customer satisfaction scores, or average handling time. 5. **What are some common challenges faced by customer service phone operators, and how are they addressed?
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