- It’s beneficial to know if the agency offers ongoing support, such as assistance with communication between the family and the nanny/au pair, conflict resolution, or any additional training. 3. **How are expectations and duties communicated and agree

- It’s beneficial to know if the agency offers ongoing support, such as assistance with communication between the family and the nanny/au pair, conflict resolution, or any additional training. 3. **How are expectations and duties communicated and agreed upon?
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