5. **What metrics should be used to evaluate the performance and effectiveness of live chat support, and how can these metrics inform future improvements?

keyboard_arrow_up
0
keyboard_arrow_down

3 days, 16 hours ago in Live chat customer support services

0 Answer(s)

Active
Votes
Oldest

Top Q&A Contributors

Highest Viewed Questions

5. **What metrics should be used to evaluate the performance and effectiveness of live chat support, and how can these metrics inform future improvements?