- Evaluating response times can help determine the efficiency of live chat and whether it improves customer satisfaction. 5. **How does live chat customer support measure and analyze agent performance and customer satisfaction?

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on January 04 2025 at 04:22 PM in Live chat customer support services

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- Evaluating response times can help determine the efficiency of live chat and whether it improves customer satisfaction. 5. **How does live chat customer support measure and analyze agent performance and customer satisfaction?