4. **How should a company measure the performance and quality of its live chat support agents, and what key performance indicators (KPIs) should be tracked?

keyboard_arrow_up
0
keyboard_arrow_down

on February 09 2025 at 04:22 PM in Live chat customer support services

0 Answer(s)

Active
Votes
Oldest

Top Q&A Contributors

Highest Viewed Questions

4. **How should a company measure the performance and quality of its live chat support agents, and what key performance indicators (KPIs) should be tracked?