- This addresses the strategies and tools operators can use to balance efficiency with maintaining a positive customer experience. 3. **What techniques can be employed to de-escalate situations with irate or frustrated customers on the phone?

- This addresses the strategies and tools operators can use to balance efficiency with maintaining a positive customer experience. 3. **What techniques can be employed to de-escalate situations with irate or frustrated customers on the phone?
Admin on March 20 2025 at 05:11 PM in Customer service phone operator
0 Answer(s)