- Analytics are crucial to understand the effectiveness and impact on the customer experience. 4. **What best practices should be followed to ensure that live chat support is efficient and provides a positive user experience?

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1 day, 1 hour ago in Live chat customer support services

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- Analytics are crucial to understand the effectiveness and impact on the customer experience. 4. **What best practices should be followed to ensure that live chat support is efficient and provides a positive user experience?