4. **What is the process for scheduling a pick-up or delivery, and are there options for recurring services or on-demand requests?
5. **How is pricing determined for delivery and pick-up services, and are there additional fees compared to in-store drop-off and pick-up?
**What is the typical schedule for dry-cleaning pick-up and delivery, and are there same-day or next-day service options available?
2. **How are items tracked during the dry-cleaning process, and how can I be assured of receiving the correct garments back after they are cleaned?
3. **What is the procedure if I need to change or cancel a scheduled pick-up or delivery for my dry-cleaning order?
4. **Are there any specific packaging or preparation requirements for garments before they are picked up for dry cleaning?
5. **What are the costs associated with pick-up and delivery services, and are there any extra fees for rush orders or larger loads?
What is the typical turnaround time for delivery and pick-up in your dry-cleaning service, and are there options for expedited services?
Are there specific days and times when pick-up and delivery are available, and can customers request a specific time slot?
How do you handle special instructions for delicate or high-value garments during the pick-up and delivery process?