What training is necessary for agents to effectively use live chat?
How does live chat handle customer inquiries outside of business hours?
What are the key features to look for in live chat software?
How can live chat improve customer satisfaction and engagement?
What are the benefits of using live chat over other forms of customer support?
What are common challenges faced by live chat support agents?
How can businesses effectively measure the success of their live chat support?
What features should be included in a live chat customer support tool?
How does live chat support improve customer satisfaction?
What are the benefits of using live chat for customer support?