5. **Are your technicians certified and experienced in handling the specific brand and model of my computer?
4. **Can you provide a detailed estimate for the repair costs before any work is done, and are there any diagnostic fees?
3. **What kind of warranty or guarantee do you offer on the repair services and parts used in the repair?
2. **Do you provide on-site repair services, or do I need to bring my computer to your location?
**What is the typical turnaround time for computer repairs, and do you offer expedited services for urgent needs?
5. **Do you offer on-site repair services, or is it necessary to bring the device to your location?
4. **Are your technicians certified, and do they have experience with both hardware and software issues?
3. **What is your diagnostic process, and is there a fee for the initial assessment?
2. **Do you offer any warranties or guarantees on the repairs performed?
**What is the turnaround time for common repairs, such as screen replacement or hard drive replacement?
