What are your procedures for data privacy and security during the repair process, especially if sensitive information is stored on the device?
Are you able to assist with both hardware and software issues, including virus removal and data recovery?
Do you offer any warranties or guarantees on the repairs performed, and what do they cover?
Can you provide an estimate for the cost and time required to diagnose and repair my computer problem?
What types of computer issues do you specialize in repairing, and are there any particular brands or models you have more experience with?
Are your technicians certified, and what kind of training do they have?
Do you provide any warranties or guarantees on your repair work?
What are your pricing structures, and do you offer free diagnostics or estimates?
How long does the average repair take, and do you offer same-day service?
What types of computer issues do you specialize in repairing?
