Do you offer any warranties or guarantees on the repairs performed, and what do they cover?
Are you able to assist with both hardware and software issues, including virus removal and data recovery?
What are your procedures for data privacy and security during the repair process, especially if sensitive information is stored on the device?
What types of computer repair services do you offer, and are your technicians certified to perform these repairs?
How is the pricing structured for your repair services, and are there any diagnostic fees or additional costs that I should be aware of?
What is the typical turnaround time for repairs, and do you offer any expedited services for urgent problems?
Do you provide any warranty or guarantee on the repairs performed, and what is the process if further issues arise after the repair?
Can you provide references or reviews from previous customers to demonstrate your reliability and quality of service?
What types of issues do you typically handle, and are there specific brands or devices you specialize in repairing?
Do you offer on-site repair services, or do I need to bring my computer to your location?
