5. **What preventive maintenance services do you offer to help protect computers from future issues, such as virus removal or hardware upgrades?
What types of computer repair services do you offer, and do you specialize in any particular brands or models?
What is your average turnaround time for common repairs, and do you offer any expedited service options?
Are your technicians certified, and what kind of experience or training do they have in handling hardware and software issues?
Do you offer any guarantees or warranties on the repairs and parts used, and what are the terms and conditions associated with them?
Can you provide an estimate or diagnostic assessment before beginning the repair, and are there any fees associated with this service?
What certifications and qualifications do the technicians at your repair service hold?
Do you offer on-site repair services, or do I need to bring my computer to your location?
What is your typical turnaround time for common repairs, such as a broken screen or data recovery?
Do you provide any warranty or guarantee on the parts and services offered?
