Can you provide references or reviews from previous customers to demonstrate your reliability and quality of service?
What types of issues do you typically handle, and are there specific brands or devices you specialize in repairing?
Do you offer on-site repair services, or do I need to bring my computer to your location?
What is your typical turnaround time for diagnosing and fixing a computer issue, and how do you update your clients about the repair progress?
What are your policies regarding data privacy and security, especially when handling sensitive information on my device?
Can you provide estimates for repair costs upfront, and do you offer any warranties or guarantees on your repair work?
What types of computer issues do you specialize in repairing, and do you service both hardware and software problems?
What is the estimated turnaround time for diagnostics and repairs, and do you offer any emergency or same-day services?
Are there any warranties or guarantees provided on the repair work and replacement parts?
What are the typical costs associated with your computer repair services, and do you offer any pricing packages or discounts?