- A warranty or guarantee can provide added peace of mind that the repair will be handled correctly and you won't incur additional costs for the same issue soon.
5. **Can you provide references...
- Understanding the cost structure and whether charges are based on an hourly rate or a flat fee can help you budget accordingly.
2. **Do you offer a warranty or guarantee on repairs?
- It’s important to know if the service includes a warranty period in case the problem persists after the repair.
3. **Are your technicians certified and experienced in handling my specific com...
- This ensures that the technician has the necessary expertise and knowledge about your specific device, which can affect the quality of the repair.
4. **What is your typical turnaround time fo...
- Knowing the expected time to complete the repairs allows you to plan and make alternate arrangements for your computing needs if necessary.
5. **What types of computer issues do you specializ...
- It's essential to know if the service can handle the specific issues you're experiencing and whether they are familiar with your computer brand.
2. **Can you provide an estimate or diagnostic...
- Understanding the cost and extent of the damage before committing can help you make an informed decision.
3. **What is your typical turnaround time for repairs?
