5. **Are there any diagnostics or assessment fees, and do you offer free estimates before proceeding with repairs?
What types of computer issues do you specialize in repairing?
How long does the average repair take, and do you offer same-day service?
What are your pricing structures, and do you offer free diagnostics or estimates?
Do you provide any warranties or guarantees on your repair work?
Are your technicians certified, and what kind of training do they have?
What types of computer issues do you specialize in repairing, and are there any particular brands or models you have more experience with?
Can you provide an estimate for the cost and time required to diagnose and repair my computer problem?
Do you offer any warranties or guarantees on the repairs performed, and what do they cover?
Are you able to assist with both hardware and software issues, including virus removal and data recovery?