5. **What qualifications and certifications do your technicians have, and how do you stay updated with the latest technology developments?
4. **What are the typical turnaround times for different types of computer repair services, such as hardware replacements or software troubleshooting?
3. **How do you ensure the privacy and security of clients' data during the repair process?
2. **Do you offer on-site repair services, or do clients need to bring their computers to your location?
**What are the most common issues you encounter when repairing computers, and how do you typically resolve them?
5. **Can you provide a breakdown of your pricing structure, including any potential hidden fees or charges that could arise during the repair process?
4. **Are all technicians certified and experienced in handling the specific issues related to both hardware and software for various computer brands?
3. **What types of warranties or guarantees do you offer on the repair services and replacement parts used during the repair process?
2. **Do you provide a diagnosis before performing repairs, and is there a cost for the diagnostic service if I decide not to proceed with the repair?
**What are the typical turnaround times for common computer repair services, and do you offer any expedited repair options if needed?
