4. **What kind of background checks and training do your cleaners undergo, and how do you ensure quality and reliability?
5. **What is the cancellation policy, and are there any long-term contracts or commitment requirements?
What cleaning services are included in a standard package, and are there any additional services that I can request?
How does your scheduling work, and is it possible to request cleaning services on short notice or during weekends?
Are your cleaning products eco-friendly, and do I have the option to request specific products or to use my own?
How do you screen and train your cleaning staff to ensure quality and security in my home?
What is your policy on damage or breakage during cleaning, and do you have insurance to cover any potential incidents?
What services are included in a standard home cleaning package, and are there any additional services available for extra costs?
How are the cleaning staff vetted and trained, and do they undergo background checks before being hired?
What cleaning products are used, and are there green or non-toxic options available for those with sensitivities or allergies?