4. **What is your cancellation or rescheduling policy, and is there a minimum time commitment or contract required for ongoing services?
5. **Do you offer customizable cleaning plans to accommodate specific preferences or particular areas of focus in my home?
**What services are included in a standard cleaning package, and are there options to customize the cleaning to suit specific needs or preferences?
2. **How do you ensure the reliability and safety of your cleaning staff, and are background checks conducted on all employees?
3. **What cleaning products and equipment do you use, and do you offer eco-friendly or non-toxic options?
4. **How do you handle scheduling and cancellations, and what is your policy on rescheduling or skipping a service?
5. **Is satisfaction guaranteed, and what steps will you take if I am not satisfied with the quality of the cleaning service?
**What is included in your standard cleaning service, and are there additional services available for an extra fee?
2. **How do you determine pricing for home cleaning services, and do you offer any packages or discounts for regular customers?
3. **What products and equipment do you use during cleaning, and can you accommodate requests for eco-friendly or specific cleaning supplies?