4. **Do you provide your own cleaning supplies and equipment, and are the products you use eco-friendly or safe for pets and children?
5. **How do you handle feedback or complaints if I am not satisfied with a cleaning service, and what is your policy for rectifying any issues?
**What types of cleaning services do you offer, and can they be customized to meet my specific needs?
2. **How are your cleaning staff trained and vetted to ensure quality and security in my home?
3. **Do you use eco-friendly cleaning products, and can I choose what types of products are used during the cleaning?
4. **What is your pricing structure, and are there any additional fees or surcharges I should be aware of?
5. **What is the process for rescheduling or canceling a cleaning appointment, and is there a penalty for last-minute changes?
**What services are included in your standard home cleaning package, and are there additional services available for an extra fee?
2. **How do you vet and train your cleaning staff to ensure quality and trustworthiness in customers' homes?
3. **Can you provide references or testimonials from previous clients, and do you have insurance in case of accidental damage or theft?
