5. **Is satisfaction guaranteed, and what steps will you take if I am not satisfied with the quality of the cleaning service?
4. **How do you handle scheduling and cancellations, and what is your policy on rescheduling or skipping a service?
3. **What cleaning products and equipment do you use, and do you offer eco-friendly or non-toxic options?
2. **How do you ensure the reliability and safety of your cleaning staff, and are background checks conducted on all employees?
**What services are included in a standard cleaning package, and are there options to customize the cleaning to suit specific needs or preferences?
5. **Do you offer customizable cleaning plans to accommodate specific preferences or particular areas of focus in my home?
4. **What is your cancellation or rescheduling policy, and is there a minimum time commitment or contract required for ongoing services?
3. **What cleaning products and equipment do you use, and can I request the use of eco-friendly or hypoallergenic cleaning solutions?
2. **How do you ensure the safety and security of my home, and are your cleaning staff background checked and insured?
**What services are included in a standard cleaning package, and are there any additional services available for an extra fee?
