Browse Questions

4. **How do you handle scheduling and cancellations, and is there flexibility if I need to change a time or date?

5. **What is your policy on damaged or broken items during the cleaning process, and are you insured to cover such incidents?

**What services are included in a standard cleaning package?

- Understanding the specific tasks and areas covered helps set clear expectations. 2. **Do you offer customizable cleaning plans to suit different needs and preferences?

- Some homes might require specific cleaning tasks, so it's helpful to know if the service is flexible. 3. **Are your cleaning products and methods eco-friendly or safe for pets and children?

- This question addresses any concerns about potential health risks or environmental impact. 4. **How are your cleaning staff screened and trained?

- Ensuring that the staff are trustworthy and well-trained gives peace of mind regarding safety and quality. 5. **What is your policy for handling any dissatisfaction or issues with the service...

**What services are included in a standard cleaning session?

- Understanding the scope of basic services can help determine if it meets your needs or if additional services are required. 2. **Are your cleaning products and methods environmentally friendly?

- If sustainability is important to you, knowing whether the cleaners use eco-friendly products is crucial. 3. **What are your pricing structures and are there any packages or discounts available?