4. **What type of cleaning products do you use, and do you offer eco-friendly or hypoallergenic options for people with specific needs or allergies?
5. **How do you handle situations where a customer is not satisfied with the cleaning service provided?
**What services are included in a standard cleaning package, and what additional services do you offer?
2. **Are your cleaning staff trained and insured, and do you conduct background checks on your employees?
3. **Can you accommodate specific cleaning requests or preferences, such as using certain products or focusing on particular areas of my home?
4. **How do you determine pricing, and are there any discounts or packages for regular cleaning services?
5. **What is your policy for cancellations or rescheduling, and how much notice is required?
**What services are included in a standard cleaning package, and are there any additional services available?
2. **How do you screen and train your employees to ensure quality and trustworthiness?
3. **What cleaning products and equipment do you use, and are they environmentally friendly or safe for pets and children?