5. **What is your policy for cancellations or rescheduling, and are there any fees associated with changes to appointments?
4. **How do you handle complaints or requests for re-cleaning if a customer is not satisfied with the service provided?
3. **What type of cleaning products and equipment do you use, and are they safe for pets and children?
2. **How do you screen and train your cleaning staff to ensure they are trustworthy and capable?
**What cleaning services are included in the basic package, and are there any additional services that can be added on?
5. **What is your pricing structure, and are there any additional fees for certain tasks or services?
4. **Can you accommodate special requests or specific instructions, such as cleaning high-traffic areas or avoiding the use of certain products?
3. **Are your cleaning products environmentally friendly, and do you offer green cleaning options?
2. **How do you ensure the safety and security of my home and belongings while your staff is cleaning?
**What types of cleaning services do you offer, and can they be customized to meet my specific needs?
