- Understanding the scope and limitations of the service to ensure it aligns with your needs.
2. **How is data security managed during remote support sessions?
- Knowing the expected wait times can help manage expectations and plan for downtime.
4. **Are there specific operating systems or devices that are supported?
- Clarifying any limitations regarding the types of mobile devices or platforms that are supported.
5. **What are the costs associated with Mobile IT support services and are there different pr...
- This question will help you understand the scope of the service and whether it can adequately support the devices you or your organization use.
2. **How quickly can the Mobile IT support team...
- Knowing the expected response and resolution times can give you insight into the efficiency and reliability of the service, and how it aligns with your needs.
3. **Does the Mobile IT support ...
- This will help you determine the flexibility and convenience of the service in handling issues that arise, especially those that might require hands-on intervention.
4. **Are there options fo...