What features should be included in an effective live chat support system?
How can live chat interactions be effectively monitored and evaluated?
What are the common challenges faced by companies using live chat support?
How does live chat customer support improve customer satisfaction?
What are the key benefits of implementing live chat support in customer service?
What technologies or software are commonly used for live chat customer support services?
How does live chat support impact response times and resolution rates?
What are some common challenges faced by live chat agents?
How do live chat services compare to phone support in terms of customer satisfaction?
What are the benefits of using live chat for customer support?