- Ensuring the competence of the technicians can give you confidence in their ability to effectively handle your software needs.
5. **Do you offer data backup and recovery services during the i...
- This is important for ensuring that you have help available if issues arise after the installation.
4. **Are your technicians certified or trained to install the specific software I need, and...
- Understanding the time frame and whether remote options are available can help with planning and convenience.
3. **Do you provide support and troubleshooting assistance after the software is ...
- This question helps clarify what you are paying for and whether there might be any unexpected costs.
2. **How long does the installation process typically take, and do you offer remote instal...
- Security measures and data protection protocols are vital aspects to consider during installation processes.
5. **What is the typical turnaround time for completing an installation, and do yo...
- It's crucial to know the support structure available for resolving potential problems following installation.
4. **How do you ensure the software is installed securely, and how do you handle ...
- Knowing the mode of service delivery provides flexibility options, especially for businesses that may be operating with remote or hybrid work models.
3. **What is the process for troubleshoot...
- Understanding the range of software compatible with the service can help determine if they can meet your specific needs.
2. **Do you offer remote installation services, or is it on-site only?
