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- Transparent pricing and payment policies are crucial for effective budgeting and avoiding unexpected costs. 5. **What is your policy for addressing disputes or dissatisfaction with the work d...

**What types of damage can be repaired on a windshield, and when is replacement necessary?

- This helps you understand the limitations of repair versus replacement. 2. **How long does a typical windshield repair take, and will my car be safe to drive immediately afterwards?

- Knowing the time commitment and safety precautions is important for planning. 3. **Do you offer mobile windshield repair services, or do I need to bring my vehicle to your location?

- This can be crucial for convenience and accommodating your schedule. 4. **Will a repaired windshield damage still be visible, and is there any impact on the windshield’s structural integrity?

- It’s important to set expectations about the appearance and functionality post-repair. 5. **What kind of warranty or guarantee do you offer on your windshield repair work?

**What skills are essential for a successful customer service phone operator, and how can these skills impact customer satisfaction?

2. **How does a customer service phone operator handle difficult or irate customers while maintaining professionalism and resolving their issues effectively?

3. **What role does active listening play in the effectiveness of a customer service phone operator, and how can operators improve this skill?

4. **How do customer service phone operators manage their time and workload to ensure prompt and efficient service to all customers?