4. **Can you provide references or examples of past projects similar to the work I need done?
5. **What is your availability, and how soon can you start on the project I have in mind?
**What is the typical cost range for windshield repair, and does it vary depending on the type or size of the damage?
2. **How long does the windshield repair process usually take, and do I need to schedule an appointment in advance?
3. **Can all types of windshield damage be repaired, or are there cases where a full replacement is necessary?
4. **Does the windshield repair service offer any warranty or guarantee on the repairs performed?
5. **Are there specific certifications or qualifications that the technicians should have to ensure a high-quality windshield repair service?
What are the essential skills and qualities required for a customer service phone operator to effectively handle customer inquiries and complaints?
How can customer service phone operators manage high call volumes while ensuring each customer receives attentive and satisfactory support?
What techniques can a phone operator use to de-escalate a situation with a frustrated or angry customer while maintaining professionalism?