Are you licensed and insured, and can you provide references or testimonials from previous clients?
What are your rates, and do you offer free estimates or consultations before starting a job?
How do you handle sourcing materials and parts for a job, and are these costs included in the final price?
What is your typical turnaround time for completing projects, and how do you manage scheduling and unexpected delays?
What types of damages or cracks on a windshield can be repaired, and when is it necessary to replace the entire windshield instead?
How long does a typical windshield repair service take, and what factors can influence the repair time?
Does windshield repair affect the structural integrity or clarity of the glass, and will the repaired area be visible after the service is completed?
Do you offer mobile windshield repair services, and what areas do you cover for these on-location repairs?
Are there warranties or guarantees provided for the workmanship and materials used in the windshield repair, and what do they cover?
**What key skills are essential for a customer service phone operator to effectively handle customer inquiries and issues?
