5. **Can customers schedule specific pick-up and delivery times that suit their schedules, and how is this managed if there are any changes or cancellations?
4. **What areas or neighborhoods does your dry-cleaning delivery service cover, and are there any additional charges for longer distances or out-of-area pick-ups?
3. **Are there subscription plans available for regular dry-cleaning delivery and pick-up services, and what are the cost benefits of these plans compared to one-time services?
How do dry-cleaning services ensure that delivery and pick-up operations are environmentally sustainable, and are there any associated initiatives or programs to support this?
What payment options are available for dry-cleaning services that offer delivery and pick-up, and are there any additional fees associated with these services compared to in-store services?
How are items tracked throughout the pick-up and delivery process to ensure they are returned to the correct customer, and what measures are in place to prevent loss or damage?
What are the criteria for items that qualify for dry-cleaning pick-up and delivery, and are there any specific instructions customers need to follow when preparing items for collection?