Can you provide estimates for repair costs upfront, and do you offer any warranties or guarantees on your repair work?
What are your policies regarding data privacy and security, especially when handling sensitive information on my device?
What is your typical turnaround time for diagnosing and fixing a computer issue, and how do you update your clients about the repair progress?
Do you offer on-site repair services, or do I need to bring my computer to your location?
What types of issues do you typically handle, and are there specific brands or devices you specialize in repairing?
Can you provide references or reviews from previous customers to demonstrate your reliability and quality of service?
Do you provide any warranty or guarantee on the repairs performed, and what is the process if further issues arise after the repair?
What is the typical turnaround time for repairs, and do you offer any expedited services for urgent problems?
How is the pricing structured for your repair services, and are there any diagnostic fees or additional costs that I should be aware of?
What types of computer repair services do you offer, and are your technicians certified to perform these repairs?
