Are your technicians certified or experienced in handling specific brands or models of computers?
Can you provide a detailed cost estimate before initiating any repairs, and are there any upfront fees?
Do you offer any warranties or guarantees on the repairs and replacement parts provided?
What types of repairs do you specialize in, and do you service both hardware and software problems?
What is the estimated turnaround time for diagnosing and repairing my computer issue?
Are there any data protection or privacy measures you implement while performing repairs on clients' computers?
What is the typical turnaround time for common repairs, such as hardware replacements or virus removal?
How do you determine your pricing for different types of repairs, and do you provide free estimates?
Do you offer a warranty or guarantee on your repair services, and what does it cover?
What is your experience with repairing the specific brand and model of computer I have?