4. **What is your process for diagnosing and repairing computer problems, and how long does a typical repair take?
3. **Do you offer any guarantees or warranties for your repair work, and if so, what do they cover?
you provide an estimate for common repairs, or do you charge a flat rate or an hourly fee?
2. **What is your pricing structure?
**What types of computer issues do you specialize in repairing, and do you work with both hardware and software problems?
5. **Are the technicians certified or have sufficient experience in dealing with specific brands or models of computers?
4. **What kind of warranty or guarantee do you offer on repairs, and what does it cover?
3. **Do you offer on-site repair services, or is it necessary to bring the computer to your location?
2. **Can you provide an estimate for the repair costs and turnaround time before proceeding with the service?
**What types of computer issues do you specialize in repairing, and do you offer services for both hardware and software problems?