Browse Questions

**What is the vetting process for nannies and au pairs?

- Knowing the service's policies on replacements and refunds is important in case the placement doesn’t work out. 5. **Can you provide references or testimonials from families and nannies/au pa...

- Post-placement support is crucial for resolving issues and ensuring a successful experience for both parties. 4. **What is your policy regarding replacement or refund if a nanny or au pair do...

- Understanding the matching process can give insight into how personalized and suitable the service can be. 3. **What kind of support and resources do you offer to families and nannies/au pair...

- This question helps gauge the rigor and thoroughness of the service's vetting process. 2. **How do you match a nanny or au pair with a family, and what factors do you consider in making this ...

**What criteria do you use to screen and select nannies and au pairs in your placement process?

5. **How do placement services handle cultural and language barriers to ensure a successful integration of an au pair into a new household?

4. **What are the costs associated with using a nanny or au pair placement service, and what factors can influence these costs?

3. **What kind of support and resources do placement services provide to both families and caregivers during the contract period, and how are conflicts or issues resolved?

2. **How do placement agencies match families with suitable nannies or au pairs, and what criteria are used in this matching process?