What are the available hours and response times for Office support services, and do they offer any after-hours emergency support?
How do Office support services ensure data privacy and security when accessing or troubleshooting a computer?
Are there any additional costs associated with certain Office support services, and how are these communicated to the user?
What is the typical process for contacting and receiving assistance from Office support services?
What types of issues can Office support services help resolve for both hardware and software systems?
How does Office support ensure data security and privacy when accessing an employee's computer remotely for troubleshooting?
Are there any training or resources available through Office support to help employees better utilize office software and tools?
What are the common troubleshooting steps provided by Office support when dealing with software glitches or performance issues?
How can employees request assistance or submit a ticket to Office support services?
What types of technical issues are typically resolved by Office support services?