What role does active listening play in the daily tasks of a customer service phone operator?
How can customer service phone operators handle difficult or irate customers to ensure a positive outcome?
What are the key skills and qualities required to be an effective customer service phone operator?
Are your repair technicians certified or specially trained, and what kind of experience do they have with windshield repairs?
How do you ensure the quality and durability of your windshield repairs, and do you provide any warranties or guarantees?
Do you offer mobile windshield repair services, and if so, what areas do you cover?
Can you describe the types of damage that can be repaired versus those that require windshield replacement?
What is the expected time frame to complete a typical windshield repair, and do you offer same-day service?
5. **Do you offer any guarantees or warranties on the work performed, and if so, what are the terms?
4. **What is your typical availability, and how far in advance do I need to schedule an appointment?
