What are the key differences between voice-activated virtual assistants (like Amazon Alexa or Google Assistant) and text-based virtual assistants (such as chatbots or virtual customer service agents)?

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on July 08 2025 at 05:29 PM in Virtual assistant

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What are the key differences between voice-activated virtual assistants (like Amazon Alexa or Google Assistant) and text-based virtual assistants (such as chatbots or virtual customer service agents)?