5. **What are the key performance indicators (KPIs) commonly used to measure the effectiveness of a customer service phone operator, and how can these metrics be used to drive improvement?

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on July 09 2025 at 05:11 PM in Customer service phone operator

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5. **What are the key performance indicators (KPIs) commonly used to measure the effectiveness of a customer service phone operator, and how can these metrics be used to drive improvement?