5. **How can businesses measure the success and effectiveness of their live chat customer support services in terms of key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction scores?

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on February 11 2025 at 04:22 PM in Live chat customer support services

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5. **How can businesses measure the success and effectiveness of their live chat customer support services in terms of key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction scores?