5. **What metrics and key performance indicators (KPIs) are commonly used to evaluate the performance of customer service phone operators, and how can they be leveraged to improve service quality?

5. **What metrics and key performance indicators (KPIs) are commonly used to evaluate the performance of customer service phone operators, and how can they be leveraged to improve service quality?
Admin on April 14 2025 at 05:11 PM in Customer service phone operator
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